This guide provides steps for new faculty, staff, and students to claim and gain access to their Geneseo account.
Make sure you have your claim code and your username. It is a 12 digit code that looks like R4T7-UY8P-HF52
If you see any of the below errors, follow the guidance shown.
We could not verify your session. Please try again.
Try submitting the current screen again.
The username and/or claim code provided is invalid.
Verify that both the username and code you are submitting are correct.
This account has already been claimed.
Verify you are entering the correct information, check that none of the people with access to your application email have claimed the account already. If they have not, please contact the HelpDesk.
The claim code for this account has expired. Click here to generate a new claim code.
Click the link to have a new code generated. Students will receive the code at their application email. For faculty & staff, a new claim code will be sent to the account managers for their department and their supervisor.
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