On October 1, 2015 CIT will reorganize the shares on \\files. After this date, the only shares visible when you connect to \\files will be Departmental, Projects, InBox, OutBox and a users folder for accounts that have one. Inside each of these shares you will only see folders that you have access to, so navigating through \\files will be much simpler. In the table below, you can find the current location of folders for Windows and Mac computers, and how those locations will be different after the change.
If you have any questions about this change, please call the CIT HelpDesk at 585-245-5588 or email firstname.lastname@example.org
CIT currently has three professional vacancies. To apply, visit https://jobs.geneseo.edu
For more information about CIT, visit cit.geneseo.edu
SUNY Geneseo is highly selective and is consistently rated among the top public universities in the north by U.S. News & World Report. Located in the national historic landmark village of Geneseo, the residential campus overlooks the picturesque Genesee Valley, just 30 miles south of the major metropolitan area of Rochester and 70 miles east of Buffalo. SUNY Geneseo is a member of the Council of Public Liberal Arts Colleges, a national alliance of leading liberal arts colleges in the public sector. http://www.geneseo.edu/
SUNY Geneseo is an Equal Opportunity/Affirmative Action employer, committed to recruiting, supporting and fostering a diverse community of outstanding faculty, staff and students. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability or protected veteran status. For our full non-discrimination statement, see: http://www.geneseo.edu/affirmativeaction.
All applicants are subject to drug and criminal background checks. See our full Background Investigation Statement at http://www.geneseo.edu/hr/employment.
The Web Developer analyzes, designs, constructs, tests, documents, and supports software associated with campus web services. This includes campus websites, web content management system, portal service, and custom web applications.
Summary of Responsibilities:
- Act as lead developer for the Geneseo Drupal content management system. Provide design, development, testing, support, consulting, and administration for Drupal content. Provide daily administration for Drupal including monitoring and resolving problems, administering access to websites, backup/recovery, providing customization where applicable, web analytic support, search engine management and optimization, database maintenance, upgrades and patches, and performance tuning.
- Provide input for guidelines and standards to the Web Development Team, policy makers, and other content providers.
- Evaluate and recommend tools and techniques for web design, development, production and accessibility.
- Work as a member of the Information Systems team on development of new applications and modifications to existing applications as needed.
- Develop, maintain and monitor the www.geneseo.edu upper level web pages.
- Analyze, design, program, test, and support custom web applications and services.
- Develop and maintain documentation for procedures and applications.
- Design and implement web pages and entire web sites.
- Consult with customers on business process improvements, new product design, etc.
- Manage projects and customer work requests independently. This includes planning, scheduling, regular communication, and effective use of campus issue/request tracking system.
- Provide training and consulting services to campus web content editors.
- Provide backup support, administration, and programming for the campus portal infrastructure and applications.
- Assist in providing support for the myGeneseo campus web portal. Provide user support for issues. Assist with software development for enhancements and defects as needed.
- Assist in training and supervision of student employees.
- Participate on CIT project teams where expertise is required.
- Attend SUNY and vendor training seminars where appropriate.
- Work occasional weekends and evenings to perform maintenance activities or address service outages.
Salary: Mid $50’s to $60’s and commensurate with experience.
- Bachelor’s degree in Computer Science, Information Technology, or related field or the equivalent in professional software development experience.
- Relational database programming experience with preference for Oracle.
- Excellent communication and interpersonal skills.
- Ability to work weekends and evenings on occasional basis.
- Experience with Drupal or comparable web content management system.
- Experience using Apache Web server.
- Experience managing and using Java J2EE application servers with preference for Apache Tomcat and WebLogic.
- Experience using UNIX and Linux operating systems.
- Experience using web portal technology with preference for uPortal.
- Knowledge of web accessibility standards.
- Two or more years professional experience in a higher education IT environment.
Senior Instructional Design Specialist
The Senior Instructional Design Specialist assists faculty and staff to select and master appropriate technologies to enhance student learning and achieve pedagogical goals.
Summary of Responsibilities:
- Guide faculty and staff to design, develop, and create high quality courses that incorporate best practices in pedagogy, methodology, use of digital content and course outcomes.
- Collaboratively participate in the training and professional development of faculty and staff in the uses of instructional technologies, such as Learning Management Systems (LMS), web conferencing, lecture capture, digital asset production and management (images, video, audio), presentation tools, and emerging technologies.
- Offer direct technical support to faculty, staff, and students utilizing various technologies and digital media in face-to-face, hybrid, and online courses.
- Evaluate and recommend tools and techniques for instructional design and course development.
- Maintain a high level of expertise on CIT supported instructional technologies, like our LMS, communication tools, web content management, W3C accessibility guidelines and mandates.
- Participate on the CIT/Library Instructional Design team. Meet regularly with these colleagues to identify new technology resources to be used in teaching and learning. Collaborate for training and ongoing support.
- Collaborate with the TLC Director and CIT Research Technologist to promote an organized team approach to supporting and engaging faculty in their use of technology in teaching, learning and research.
- Attend SUNY and other associated meetings and conferences related to Instructional Design and Educational Technology.
- Use Request Tracker to provide excellent communication and customer service for requests for service and problem resolution.
- Provide backup support for other Educational Technology group staff in their absence or when needed.
- Participate when requested on CIT Project Teams where your expertise is required and/or you have the opportunity to acquire new and relevant skills. Project Team participation may comprise a significant portion of your workload during the life of a given project, and may include specific duties not outlined in this job description.
Salary: Mid $50’s to $60’s and commensurate with experience.
- Bachelor’s degree in a relevant field, such as Educational Technology, Instructional Design or related discipline and a minimum of two years of related professional experience.
- Experience in providing instructional design support and training for the integration of technology into the curriculum.
- Experience in training others on technical and pedagogical skills needed for developing and delivering engaging and interactive courses.
- Knowledge of best practice principles and pedagogy related to in-class and online learning and teaching.
- Demonstrated project management skills, with the ability to adapt and solve problems proactively and creatively.
- Excellent analytical and problem solving skills.
- Excellent written and verbal communication skills.
- Excellent interpersonal skills.
- Ability to work evenings and weekends on occasional basis.
- Master’s degree or minimum five years of experience training and supporting faculty and staff.
- Proficient with both Windows and Macintosh platforms.
- Online teaching experience or experience as an online learner.
- Learning Management System migration experience.
- Experience creating documentation, tutorials, and instructional materials to support faculty and students.
- Knowledge of accessibility requirements required by law.
- Demonstrated enthusiasm for technology and its application to the enhancement of professional development and to the teaching and learning environment.
Lead Programmer Analyst
SUNY Geneseo seeks to hire a Lead Programmer Analyst to analyze, design, construct, test, document, and support software associated with its campus administrative information systems. In addition to custom developed software, the position will be responsible for configuration and integration with third party applications.
- Bachelor’s degree in Computer Science, Management Information Systems, Information Technology or related field or equivalent professional experience.
- Strong proficiency in Object Oriented programming language(s) such as Java.
- Proven ability to design and implement HTML/CSS web based user interfaces.
- Proficiency in SQL programming with modern relational databases.
- Experience analyzing and documenting software requirements. Excellent analytical and problem solving skills.
- Excellent written and verbal communication skills.
- Positive attitude and excellent interpersonal skills.
- Ability to work evenings and weekends on occasional basis to support critical issues and project upgrades.
- 1-3 years analysis and programming experience.
- Experience with Ellucian Banner Student Information System.
- Experience with Linux/Unix commands and operating system.
- Experience with Human-Computer Interaction and Usability design concepts.
- Proficiency with Oracle RDBMS, PL/SQL, and Oracle Forms.
- Experience building software applications using a web development framework such as Groovy/Grails.
- Proficiency with reporting writing tools such as Evisions Argos and IBM Cognos.
Basic Registration Training Video:
This video demonstrates adding classes, dropping classes, and printing or emailing a class schedule. It also demonstrates the new "conditional add and drop" feature.
Plan Ahead Training Video:
This video demonstrates creating a plan and using it to register for courses.
Congratulations and Welcome!
CIT offers congratulations and welcomes all incoming students! We are certain that you have technology questions and we are here to help.
You Need a Computer!
You really do, in fact you need a laptop. SUNY Geneseo has a Student Laptop Requirement. We'd be happy to chat with you on the Helpdesk line at 585-245-5588 about what you should buy. If you would like to try to sort it out yourself or just get educated before you have a chat with us, have a look at our Notebook Requirement FAQ
You Need Software!
Don't buy Microsoft Office! You can download it for FREE and many other packages through our Software Page
You'll Want Accessories
You'll want a backup drive. You never know when the hard drive in your computer is going to die. It works great one day and the next thing you know, it's toast. We suggest you purchase a desktop sized ( 3.5" ) external hard drive that is at least twice the capacity of the hard drive inside your computer. We also suggest that you setup an automatic backup to keep all of your data safe and out of your worry.
You'll want to use Google Drive. Now that you have an external hard drive, what's even better is putting all of your documents into Google Drive so that if your hard drive dies, you can access all your files immediately on all of your devices. Not only that, but you can share your files and work with colleagues in real-time. Don't worry about running out of space either, it's bottomless!
You Might Want
An ethernet cable. Wireless networking is awesome, but ethernet is faster and more reliable. We suggest that you purchase a 25' long ethernet cable so that you can use the internet at ludicrous speed.
A gaming or media streaming device can help you unwind after a long day of class and study. We have an extensive Self-Help article detailing which devices work with our network and how you can activate them.
You Don't Need!
You don't need to bring your own printer. We have excellent printers in all of our dorms and many other places on campus that are available for students to print to. Our printers print at high speed, are full-featured, maintained, and connected to the network so you can print to them from anywhere. If you choose to bring a printer, don't spend more for a wireless one, it won't work on our network. A simple USB printer is the way to go.
You Need Support!
You have it. We are here for you. Please avail yourself of the HelpDesk and our Self-help documents. We want to make sure that your technology works smoothly for you so that you can focus on learning. We will be available to assist you with your setup on the Saturday of Move-In weekend from 9:00am until 4:00pm at the new HelpDesk in Milne Library. Stop by and say hello!
CIT is sponsoring a variety of technology training this summer for all staff and faculty. Please register via this survey for any training that interests you:
New York State Senator Patrick Gallivan recently announced an electronics recycling event on Saturday, June 13.
I am proud to once again team up with Sunnking, Time Warner Cable and the Earthwise Club for an electronics recycling event on Saturday, June 13.
Residents can drop-off and properly dispose of electronic devices free of charge between 9:00 a.m. and 2:00 p.m. at Geneseo High School 4050 Avon Road in Geneseo.
It’s so important to our environment and future generations that we safely dispose of our old electronic devices, such as computers, TV’s and other small appliances. Many of these items contain dangerous material that cannot be placed in landfills.
Sunnking will accept almost all devices that have a circuit board or a cord, including; computers and computer accessories, printers, ink and toner cartridges, monitors, televisions, microwave ovens, copiers and fax machines, telephones, radios, video and audio equipment and most small appliances. Items that will not be collected include refrigerators, air conditioners, de-humidifiers, and CRT televisions and monitors with broken glass. A complete list of acceptable and non-acceptable items is available at: http://www.sunnking.com
This article contains important information for Banner Users.
Banner relies on a plugin called Java. INB forms are now officially supported on Java 8, and users can upgrade if the other applications they use support the latest version.
Java 8 is the latest release for Java that contains new features, enhancements and bug fixes to improve efficiency to develop and run Java programs. Also, please note the April 2015 release will be the last Java 7 publicly available update. Users with Java 7 will not be protected against future vulnerabilities. Some application providers might require that you use a particular Java release and have not certified their applications with Java 8. If you experience problems running an application with Java 8, please contact the CIT HelpDesk.
Please contact the CIT HelpDesk at 245-5588 if you need assistance upgrading to Java 8.
|CIT is proud of our graduates - we appreciate their years of hard work and wish them success in their future endeavors|
Technical Support Assistants
CIT Office Assistants
The latest version of SMART Notebook is now available for faculty and students at Geneseo. The software can be downloaded directly from smarttech.com and the product key is available through a secure link on the Software at Geneseo page.
Please contact the CIT HelpDesk at 585-245-5588 if you have any questions about SMART Notebook.
CIT recently welcomed two new employees to our professional staff. Nick Hardy joins CIT as a Desktop Services Analyst, supporting computer labs, printing services, University Police, and Mathematics. Casey Babcock is the Technology Specialist and HelpDesk Coordinator providing expertise to Milne Library staff and patrons and supervising our students that work at the HelpDesks in South Hall and Milne.
Steve Praino and Nik Varrone were also promoted to Senior Desktop Services Analysts. Their responsibilities include deployment of software and hardware on campus, managing computer labs, printing services, and supporting several departments.
Every department on campus is supported by a TSP. Your TSP may have changed after our new staff came to campus. For more information, visit http://www.geneseo.edu/cit/tech_support Contact the CIT HelpDesk at (585) 245-5588 to place a request for your TSP.
Departments: Athletics, Center for Community, Facilities Planning, Facilities Services, Languages & Literatures, Philosophy, Residence Life, Student Association, Student Life
|Sam Bean |
Departments: Accounting, Administration & Finance, Admissions, Chemistry, CIT, Enrollment Services, Geography, Human Resources, Institutional Research, Office of Sustainability, Office of the President, Office of the Provost, Political Science, Purchasing (including Property Control, Printshop, and Mailroom), Research Accounting, School of Business, Small Business Development Center, Sponsored Research, Student & Campus Life
Departments: Alumni & Parent Relations, Annual Giving, AOP, Campus Scheduling & Events, Career Services, College Advancement, Communication, Communications & Publications, Disability Services, English, Financial Aid, Graduate Studies & Study Abroad, International Student Services, Office of the Dean of the College, Records & Scheduling, School of Education, Student Accounts
Departments: Mathematics, University Police
Departments: Geological Sciences, Physics
Departments: Anthropology, Biology, Health & Counseling, History, Psychology, Sociology
Departments: Art History, Music, Theather & Dance
Byron is a shark who's serious about not getting reeled in by phishing. He will be popping up in locations across campus. Everyone who tweets a selfie at Byron’s current location is entered into a drawing to win for that location. Prizes include Starbucks gift cards, printing balance credits, and other surprises! Just before spring break our final drawing will be an Amazon gift card for all those who participated.
To join in the challenge, take a picture with Byron and tweet it with the tag #findbyron. Twice a week, a winner will be randomly selected.
Follow #findbyron and @CITGeneseo for more changes to win!
Welcome to a new academic year. CIT has been very busy this summer making technology improvements and implementing new services.
Summer 2014 Improvements and New Services
GIS lab moved from Fraser to Bailey 205 and has increased from 25 computers to 31 computers
Nine general purpose classrooms with projection, laptop input, Wolf document camera, DVD/VCR player, flexible furniture and whiteboard walls
Five additional teaching spaces with SmartBoxes
Five conference rooms with 60” television displays
South Hall 235, 237, 241 – Smartboards and Wolf document camera added
South 237, 241, 341, 345 – Projector upgrade
Sturges 106, 113, 114 – Wolf document camera
Sturges 111 – Projector upgrade
Brodie 238/239 – Projector upgrade
Milne 121 – Eno board, flexible furniture, writable wall, projection
New Mac Pro workstation
Milne Library Tech Help
CIT is now responsible for the Milne Library Tech Help. CIT Tech Help provides assistance with the technology located in Milne Library along with carry-in support for Geneseo students, faculty, and staff personally-owned laptops and mobile devices. Services offered include:
- Network setup (including WiFi & VPN)
- Adding printers
- Academic software installation
- Sign-out and support technology available for loan
- General computer questions
Overall band width increased by 50% to 1 Gbps. The Geneseo network is faster and more reliable than ever before. We also implemented an Exinda appliance for optimizing our bandwidth utilization.
Newton Hall updates
A total of 464 new electrical outlets have been added to the seating areas of Newton 201, 202, 203, 204 and 214.
Newton 204’s “cracked” screen has been repaired.
Adobe Creative Suite: updated to version 6
Blackboard Collaborate: an online platform for creating virtual classrooms, offices and meeting spaces to connect with students and colleagues, wherever they are
Maple: updated to version 18
Mathematica: updated to version 10
MatLab: updated to version r2014a
Top Hat: an alternative to “clickers” for instant response in the classroom or in a meeting
Windows 8: installed in all student access labs and teaching spaces
Transition to new LMS
The time has come to transition from Angel, our current Learning Management System (LMS). In 2009, Blackboard Inc. purchased Angel Learning Systems, the developer of our current LMS we call myCourses. While Blackboard has continued minimal support for the Angel product, new development has ceased. Blackboard will end the support for Angel by 2017, the projected "end of life" for the product. We will be working with faculty on making a decision this fall on an LMS and some faculty will begin to pilot a new LMS as early as Spring 2015.
The following departments have been upgraded to VoIP for telephone service.
- Health & Counseling Services
- Milne Library
- Residence Hall house phones
New coverage: Bailey Hall, Letchworth Dining Hall
Outdoor coverage: College Green, Sturges quad, South Hall courtyard and the College Union and Mary Jemison patios.
Improved coverage: Newton Hall redesigned to provide excellent strength for higher capacity seating, Ira Wilson Ice Arena coverage increased strength and capacity for a full house, Wadsworth Auditorium
The Microsoft Surface RT and Pro tablets are popular choices for users looking for a light-weight device to use for email, web-browsing, and Microsoft applications. Starting at $299, the Surface RT also appears to be a more affordable Windows laptop option. Unfortunately, the limitations of the RT make it a poor choice for use on our campus. This article will explore the differences between the Surface RT and Pro.
If you are considering purchasing a tablet - Microsoft or Apple - with college funds, please discuss the options with your TSP. Contact the CIT HelpDesk at 585-245-5588.
This graphic found at http://www.microsoft.com/surface/en-us/products/overview shows the basic differences between the three Surface options.
Technical Specifications & Geneseo Service Access
The Surface RT / Surface 2 should not be considered as a laptop replacement. Due to limitations in the Windows RT operating system, CIT is able to provide only basic support for the device including connecting it to the secure wireless network. Surface RT owners should not use the device to store or access confidential data or campus services such as Banner.
|Surface RT / |
|Wireless Network Access|
|VGA (external monitor) connection|
adapter purchase required
|Full access to Geneseo network services |
(including software and printing)
limited access to
Geneseo VPN Connections
|Security - full disk encryption|| |
|Windows Application Compatibility|| |
can only run apps
available from the
can only run apps
available from the
|Full Version of Windows 8.1 Pro|
|Alternative Browser Installation|
|Java / Flash Plugins for websites|
|Digitizer Pen Input|
Congratulations to CIT student employees who are graduating! We appreciate their years of hard work for our department and wish them success in their future endeavors.
- Natasha Fodor (1 year)
- Erica Schmidt (3 years)
- Greg Spitz (2 years)
- Abby Wunder (3 years)
CIT Office Assistants
- Alex Chichester (4 years)
- Jenna Leskovec (4 years)
- Brian Penly (4 years)
- Jeff Boeck (4 years)
Technical Support Assistants
- Doug Osgood (3 years)
- Tom Clark (3 years)
- Drew Ellison (3 years)
- Lucas Groenendaal