SUNY Print Project Update!

originally published in Today @ Geneseo on June 22, 2023

Beginning this Thursday, June 22, Toshiba will be on campus to move printers to their final locations as per the SUNY print initiative. Once a printer is moved, CIT will add it to our Pharos Cloud environment. We expect to have all printers moved and updated by the end of the day on Friday. Your patience is appreciated!  

The Pharos Secure Release application bundle is being deployed to college-owned devices this week. You will be prompted to sign-in the first time you try to print after the application is successfully installed. After printers are secured and you have authenticated, you may begin printing to the Pharos Secure Printer queue.  

For more information, visit our Self Help guide. Ask CIT! Call, chat, or submit a request and we'll be happy to assist you. 

Originally published in Today at Geneseo on May 23, 2023.

Season 3 of CIT Tech Days will premiere on June 1 and run through June 7. CIT Tech Days is our annual mini-conference where CIT staff and special guest stars present on timely technical topics. We have episodes on Brightspace, ChatGPT, data wrangling, Github, Drupal, and more.

Check out the episode guide and sign up to attend!

a curved screen with thumbnail images and a hand holding a remote in the foreground

Can you hear me now?

Originally published in Today at Geneseo and student news in April 2023.

Are you in a campus location with poor cell service? Enable WiFi-Calling on your phone. Phone carriers support this on most phones manufactured after 2015 and this allows sms and calls to be carried over the campus wireless network. 

NY-Alert Enrollment Update

Originally published in Today at Geneseo on April 14, 2023

The NY-Alert notification system is a free service for the SUNY Geneseo community designed to notify you in situations where your personal safety may be at risk. Subscribing to NY-Alert is voluntary and highly encouraged.

There is a new locally managed form for enrollment and verification of contact information. Already registered? You're all set. If you'd like to register today, click here.

Originally published in Today at Geneseo on April 11, 2023

Tuesday, April 11 is Identity Management Day. Today is about highlighting the importance of securing our student, employee, and partner identities, but identity security is an important initiative year-round. There are many ways to stay safe and secure online, but practicing these identity security basics can make a huge difference:

Visit these resources for more information about Identity Management Day and how you can stay safe online. Thank you for doing your part to secure our digital ecosystem!

Originally published in Today at Geneseo on March 9, 2023

The college’s Zoom license will expire on March 30. Microsoft Teams provides video conferencing as part of our Microsoft Campus Agreement. Please visit Microsoft Teams at Geneseo to learn more about Teams' capabilities. When creating a Google Calendar meeting, select Microsoft Teams Meeting to make it a video conference.

Originally published February 21, 2023 in Today at Geneseo

Starting Monday, February 27, approving Microsoft Authenticator MFA push notifications during login will require an additional step: you will be shown a two-digit number in the browser that you must enter into your Microsoft Authenticator app. Microsoft is making this update to protect against MFA fatigue, where attackers generate excessive push notifications, hoping that you will approve one in frustration or confusion. If you receive any unexpected MFA prompts, please select “no, it’s not me” to report it as fraudulent.

Note: This change only affects people who use the Microsoft Authenticator app. If you use other MFA methods—such a browser plugin, text messages, or Google Authenticator app—your sign-in experience will not change.

Brightspace training is available to all faculty and staff. As we prepare to teach with Brightspace fully in Summer 2023 and beyond, you are encouraged to begin training early. All faculty have access to Brightspace at 

Brightspace Hyflex Office Hours
Tuesdays (Feb 7 - May 2), 9:00am-10:00am, online and in person (South 225)

Meet with the Brightspace support team and Instructional Designers in person or virtually to discuss questions regarding the new SUNY-wide LMS, Brightspace. To join remotely, follow the link at

Brightspace Workshops
Wednesdays (Feb 1 - May 3), 1:00pm-2:00pm, in person (South 225)

Join the CIT Instructional Designers to learn more about Brightspace, our new campus LMS. Topics include an introduction to Brightspace, importing your Canvas content, the gradebook, and more!Brightspace Self-Paced Training

The SUNY Center for Professional Development (CPD) is pleased to support SUNY faculty and staff by providing a variety of Brightspace training opportunities and asynchronous resources. These training workshops and resources are available for free to all SUNY campuses and are detailed on this webpage. CIT is collecting and creating self help guides for Brightspace at

Zoom License Expiration

originally published in Today at Geneseo on January 18, 2023

Geneseo’s Zoom license expires on March 30. Zoom will be removed as a video conferencing option from Google Calendar and Canvas on January 22. You will continue to be able to log in directly to Zoom and create meetings until March 30.

Geneseo account holders will use Microsoft Teams for video conferencing and collaboration. When creating a Google Calendar meeting, select Microsoft Teams Meeting to add video conference capabilities. Teams is also available within Canvas. Please visit Microsoft Teams at Geneseo to learn more about Teams capabilities.

originally published in Today at Geneseo on December 1, 2022

Callback phishing attacks are emails pretending to be receipts for high-priced subscriptions or products designed to lead to confusion by the recipient as they never made this purchase. They usually purport to come from PayPal, Norton, McAfee, or Geek Squad. The message may include accurate personal information culled from past data breaches to lend a facade of legitimacy to the email.

Enclosed in the email is a phone number the recipient can call to learn more about this transaction and cancel it. This is the hook. When the victim calls the "customer service" number, they are tricked into installing malware on their computer or disclosing personal financial information.

If you receive a callback phishing email, please report it!

Originally published in Today at Geneseo on October 27, 2022

Multi-factor authentication (MFA) is a security measure that requires anyone logging into an account to complete a two-step process to prove their identity. MFA can include:
• An additional code emailed or texted to you
• A biometric identifier like facial recognition or a fingerprint
• A yes or no button or unique number generated by an authenticator app

Your Geneseo account already has MFA enabled, but what about your personal accounts? Not every account offers MFA, but when it’s available, always turn it on. It’s easy and greatly increases your security. Any place online that is storing your personal information (especially financial information), or any account that can be compromised and used to trick or defraud someone else (such as social media or email) should be protected with MFA.

Check this directory to determine which websites or apps offer MFA and how to turn it on.

originally published in Today at Geneseo  

Now that we are using the Microsoft Teams app for chat and video communication on campus, let's personalize our experience with profile pictures! Your picture will be updated for all Microsoft 365 applications and display in meetings when your camera is off.

To change your profile picture, click your current picture (or initials) at the top right of the Teams app and then click the camera icon that appears when you hover over your profile picture. From the menu that appears, click Upload picture to access your photos.

For more information about Teams at Geneseo, visit this website.

originally published in Today at Geneseo on October 13, 2022

Creating a long, secure password is vital, but how do you keep your secure passwords safe? A password manager app is a virtual vault for all your passwords! You only have to remember one password, allowing you and your computer to access the rest of your password logins. This also means you can (and should!) create different passwords for each account to protect from hackers! See our self-help page to learn more about password manager options.

Be a Cybersecurity Sleuth

originally published in Today at Geneseo on 10/6/22

CIT is pleased to offer a Credly badge called Cybersecurity Sleuth. To earn this badge, you must successfully solve our cybersecurity awareness digital scavenger hunt and finish your 2022 annual cybersecurity awareness training.
Training can be completed via KnowBe4 web-based training or a virtual workshop. Sign up to be a Cybersecurity Sleuth! Early access begins Friday, October 7.
October is Cybersecurity Awareness Month, and Geneseo is proud to be a champion supporting this global initiative to promote online safety. As a community, cybersecurity is everyone’s responsibility. Thank you for doing your part!

Microsoft Teams Workshops

originally published in Today at Geneseo on 10/6/22

CIT has scheduled several Microsoft Teams training workshops between October 3 and January 13. Visit Microsoft Teams Training Workshop for detailed workshop outlines or to sign up. Each session is personalized for our digital environment.
If you’re not able to attend the Geneseo workshops or prefer other times, consider attending SUNY’s Microsoft 365 Application Training Series. SUNY offers this series because many campuses are also migrating to Teams for their video conferencing needs. If you attend a SUNY-created workshop, please be aware that some features may not be implemented at Geneseo.
For more information, visit Teams at Geneseo. If you would like to invite CIT to present about Teams at your department or project committee meeting, call ext. 5588 or submit a request, and we'll be happy to assist you.