Brightspace training is available to all faculty and staff. As we prepare to teach with Brightspace fully in Summer 2023 and beyond, you are encouraged to begin training early. All faculty have access to Brightspace at 

Brightspace Hyflex Office Hours
Tuesdays (Feb 7 - May 2), 9:00am-10:00am, online and in person (South 225)

Meet with the Brightspace support team and Instructional Designers in person or virtually to discuss questions regarding the new SUNY-wide LMS, Brightspace. To join remotely, follow the link at

Brightspace Workshops
Wednesdays (Feb 1 - May 3), 1:00pm-2:00pm, in person (South 225)

Join the CIT Instructional Designers to learn more about Brightspace, our new campus LMS. Topics include an introduction to Brightspace, importing your Canvas content, the gradebook, and more!Brightspace Self-Paced Training

The SUNY Center for Professional Development (CPD) is pleased to support SUNY faculty and staff by providing a variety of Brightspace training opportunities and asynchronous resources. These training workshops and resources are available for free to all SUNY campuses and are detailed on this webpage. CIT is collecting and creating self help guides for Brightspace at

originally published in Today at Geneseo on December 1, 2022

Callback phishing attacks are emails pretending to be receipts for high-priced subscriptions or products designed to lead to confusion by the recipient as they never made this purchase. They usually purport to come from PayPal, Norton, McAfee, or Geek Squad. The message may include accurate personal information culled from past data breaches to lend a facade of legitimacy to the email.

Enclosed in the email is a phone number the recipient can call to learn more about this transaction and cancel it. This is the hook. When the victim calls the "customer service" number, they are tricked into installing malware on their computer or disclosing personal financial information.

If you receive a callback phishing email, please report it!

Zoom License Expiration

originally published in Today at Geneseo on January 18, 2023

Geneseo’s Zoom license expires on March 30. Zoom will be removed as a video conferencing option from Google Calendar and Canvas on January 22. You will continue to be able to log in directly to Zoom and create meetings until March 30.

Geneseo account holders will use Microsoft Teams for video conferencing and collaboration. When creating a Google Calendar meeting, select Microsoft Teams Meeting to add video conference capabilities. Teams is also available within Canvas. Please visit Microsoft Teams at Geneseo to learn more about Teams capabilities.

Originally published in Today at Geneseo on October 27, 2022

Multi-factor authentication (MFA) is a security measure that requires anyone logging into an account to complete a two-step process to prove their identity. MFA can include:
• An additional code emailed or texted to you
• A biometric identifier like facial recognition or a fingerprint
• A yes or no button or unique number generated by an authenticator app

Your Geneseo account already has MFA enabled, but what about your personal accounts? Not every account offers MFA, but when it’s available, always turn it on. It’s easy and greatly increases your security. Any place online that is storing your personal information (especially financial information), or any account that can be compromised and used to trick or defraud someone else (such as social media or email) should be protected with MFA.

Check this directory to determine which websites or apps offer MFA and how to turn it on.

originally published in Today at Geneseo  

Now that we are using the Microsoft Teams app for chat and video communication on campus, let's personalize our experience with profile pictures! Your picture will be updated for all Microsoft 365 applications and display in meetings when your camera is off.

To change your profile picture, click your current picture (or initials) at the top right of the Teams app and then click the camera icon that appears when you hover over your profile picture. From the menu that appears, click Upload picture to access your photos.

For more information about Teams at Geneseo, visit this website.

originally published in Today at Geneseo on October 13, 2022

Creating a long, secure password is vital, but how do you keep your secure passwords safe? A password manager app is a virtual vault for all your passwords! You only have to remember one password, allowing you and your computer to access the rest of your password logins. This also means you can (and should!) create different passwords for each account to protect from hackers! See our self-help page to learn more about password manager options.

Microsoft Teams Workshops

originally published in Today at Geneseo on 10/6/22

CIT has scheduled several Microsoft Teams training workshops between October 3 and January 13. Visit Microsoft Teams Training Workshop for detailed workshop outlines or to sign up. Each session is personalized for our digital environment.
If you’re not able to attend the Geneseo workshops or prefer other times, consider attending SUNY’s Microsoft 365 Application Training Series. SUNY offers this series because many campuses are also migrating to Teams for their video conferencing needs. If you attend a SUNY-created workshop, please be aware that some features may not be implemented at Geneseo.
For more information, visit Teams at Geneseo. If you would like to invite CIT to present about Teams at your department or project committee meeting, call ext. 5588 or submit a request, and we'll be happy to assist you.

Be a Cybersecurity Sleuth

originally published in Today at Geneseo on 10/6/22

CIT is pleased to offer a Credly badge called Cybersecurity Sleuth. To earn this badge, you must successfully solve our cybersecurity awareness digital scavenger hunt and finish your 2022 annual cybersecurity awareness training.
Training can be completed via KnowBe4 web-based training or a virtual workshop. Sign up to be a Cybersecurity Sleuth! Early access begins Friday, October 7.
October is Cybersecurity Awareness Month, and Geneseo is proud to be a champion supporting this global initiative to promote online safety. As a community, cybersecurity is everyone’s responsibility. Thank you for doing your part!

Cybersecurity Awareness Month

October is Cybersecurity Awareness Month, and Geneseo is proud to be a championsupporting this global initiative to promote online safety. This year’s theme is It’s easy to stay safe online. CIT will be hosting activities and sharing security tips throughout the month. And there will even be an opportunity to earn a Credly badge!
Our annual cybersecurity awareness training will also take place this month. On Monday, you will receive an email with the subject “You have been enrolled in Cybersecurity Awareness Training,” informing you that you have been assigned a course package called 2022 Annual Cybersecurity Training. If you would prefer to complete your training through a Zoom workshop instead, please register for one of the sessions listed on our Cybersecurity Awareness Month page.
As a community, cybersecurity is everyone’s responsibility. Thank you for doing your part!

Open your Teams app!

Originally published in Today at Geneseo on 9/23/22

Many video meetings hosted at Geneseo are now using Microsoft Teams. You may have noticed some users entering the meeting as “Guest”. Guests have fewer capabilities in meetings and are not permitted to view the chat or share their screen. 

When you launch a Teams meeting, your browser will ask how you want to join. Always choose “Open your Teams app”. The app may already be on your computer; if it is not you can install Teams by launching Software Center on your Windows machine or CIT Self Service on your Mac then searching for teams and clicking install. You can also get the Android or iPhone and iPad iOS apps.

For more information about Teams at Geneseo, visit

Originally published in Today at Geneseo on 9/22/22

Scammers are taking advantage of the recent federal student loan forgiveness announcement to lure borrowers into sharing their banking details or installing malware onto their devices. Scammers may employ voice-based phishing (vishing), email phishing, text-based phishing (smishing), or web advertisements with malicious content to perpetrate their fraud. A combination of general confusion over the loan forgiveness process, a sense of urgency among borrowers to seek financial relief, and personal data leaked in recent data breaches have created the "perfect storm" for fraudsters to ensnare numerous victims.  

Please remain vigilant and report any suspicious messages. Suspicious emails can be reported as phishing within Gmail and suspicious text messages can be forwarded to 7726 (spells SPAM on a phone keypad) to report them to your cell carrier. 

Originally published in Today at Geneseo on September 21, 2022

Students and faculty have a space for learning with technology in a beautiful new computer lab. The project – supported by the Office of the Provost –  is a collaboration between CIT and Facilities Services to replace a former location in Milne. 

The room features Windows Computers and tables ideal for individual work or group collaborations. Several TV monitors are scattered around the room to ensure visibility of presentations by all attendees. The student capacity of the room is 36.

An Open House will be held Wednesday, October 5 (2:00 PM - 4:00 PM) to offer demonstrations of the available technology. To reserve the space for your class or event, contact the Office of Scheduling, Events and Conference Services.

This notice was shared with Adobe Creative Cloud users on August 18, 2022

As a licensed user of Adobe Creative Cloud at Geneseo, you have likely seen the notice that your Adobe license has expired, and that you will lose access to those apps on August 23rd. The SUNY licensing team at ITEC has been working on this renewal for some time, and has told us a final agreement is expected this afternoon. Adobe assures ITEC that no one will lose access to their licenses. Adobe is in the midst of updating all campus licensing consoles, and you will continue to have access to Adobe products until updates are completed. The license warning will go away at that time.

Do you have other questions or concerns about Adobe Creative Cloud licensing? Ask CIT. Call the CIT HelpDesk at 585-245-5588 or submit a request and we'll be happy to assist you.

Originally published in Today at Geneseo on August 18, 2022

Scammers know you are extremely busy this time of year and want to take advantage of the fact that you're distracted or in a hurry when reading your emails. CIT has already seen an increase in phishing emails spoofing VPs, directors, or department chairs. The malicious activity is expected to continue into the coming weeks. Check out the Phish Bowl for examples of what to look out for. Remember: phishing emails don’t always have a link!
Please remain vigilant and report any suspicious emails.

myGeneseo Sites 2.0

Originally published in Today at Geneseo on August 18, 2022

The myGeneseo portal has been redesigned! The primary goal of this upgrade was to improve search and navigation and increase the number of sites available to faculty, staff, and students. Sites 2.0 organizes sites by categories and features many new types of sites, including Knightweb pages. Visit the self-help page and guided video tour to learn more about the new features.