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Self Help - Geneseo Directory Services (macOS Mail Clients)

Email and address book programs can use Geneseo's directory services to automatically complete email address and quickly look up directory information. This document explains how to configure your macOS email client to use the directory services.

If your computer has been bound to Active Directory, you should not follow these instructions; you should already have "Directory Services" in your Contacts app and Apple Mail should search that as you type recipient names.

To configure your macOS email client to use directory services if your computer is NOT bound to Active Directory, please follow the directions below.

macOS 10.6 and higher:

  1. Go to your Applications, open up Contacts. (This application was called "Address book" prior to 10.8.)
  2. Select "Preferences" from the Contacts (Address book) Menu.
  3. Click on the "accounts" icon.
  4. Click the "+" under the left column.
  5. Change account type to "LDAP".
    1. Server Address:
    2. Check the box labeled Use SSL
    3. Click Continue
  6. In the account settings window:
    1. Description: Geneseo Directory
    2. Search Base: cn=Users,dc=w2k,dc=geneseo,dc=edu
    3. Scope: Subtree
    4. Authentication: Simple
      1. Username: cn=<yourusername>,cn=Users,dc=w2k,dc=geneseo,dc=edu
        • Replace <yourusername> with your Geneseo username (e.g. fox) 
      2. Password: geneseopassword
    5. Click on Create.

Additional Info

  • We have received and confirmed reports that Apple Mail in macOS 10.10 (Yosemite) fails to search the Geneseo Directory when clicking the plus icon on the To: line while composing a new message. Users should search for recipients by typing directly in the To: field when composing a new message.

More Help

For questions, contact the CIT HelpDesk by calling (585) 245-5588, or visiting our online service desk.