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When creating a new project in JIRA, you will need to edit the existing workflow to include the ability to log a production change.

Step-by-step guide

Here is how you edit your workflow to include the Log Production Change transition:

  1. Click the JIRA administration menu (gear icon in upper-right corner of page)
  2. Choose Issues
  3. Select Workflows from the menu on the left sidebar
  4. Scroll down to the default workflow for the project (typically Software Simplified Workflow for ...)
  5. Click Copy to create a new workflow based on the original
  6. Name the new workflow
    1. <PROJECT PREFIX>: Basic Workflow with Production Change
  7. Add a transition to called Log Production Change from In Progress to In Progress
  8. Click on the Log Production Change transition
  9. Click Post Functions
  10. Click Add Post Function
  11. Choose Create Subtask
  12. Set the following parameters:
    1. Subtask Condition =   Create if original issue is a subtask.
    2. Summary = Production Change: %original_summary%
    3. Assignee = jackson
    4. Leave all others as their default
  13. Save the function
  14. Click Publish Draft
    1. go through the migration process
    2. there shouldn't be any existing Log Production Change issues, so you can just accept the default
  15. Click Workflow Schemes from the sidebar
  16. Choose Edit on the projects scheme
  17. Change the existing workflow
    1. Choose Add Workflow
    2. Choose the <PROJECT PREFIX>: Basic Workflow with Production Change workflow
    3. Assign All Unassigned Issue Types to this workflow
  18. Add a second workflow for Log Production Change
    1. Choose Add Workflow again
    2. Choose Log Production Change workflow
    3. Choose Log Production Change sub task for this workflow 
  19. You should now be able to log production changes with your project!

You must be a JIRA administrator to update a workflow. Please see Unknown User (hugg) or Paul Jackson for assistance in updating your workflow.

More Help

For questions, contact the CIT HelpDesk by calling (585) 245-5588, or visiting our online service desk.