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This page is your launch-pad for getting connected to the technology resources available to Geneseo students. Please contact CIT if you have any questions or need assistance with your computer or other device on campus

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For questions, visit our online service desk at https://help.geneseo.edu/cit or contact the CIT HelpDesk by calling (585) 245-5588. Submit a request on our remote help portal https://remotehelp.geneseo.edu/ to get immediate assistance during business hours.

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titleGetting Help

During move‐in days (Friday‐ Saturday), the CIT HelpDesk will be open in Milne Library for one‐on‐one assistance with connecting your computer to our wired and wireless networks. You may also call our HelpDesk at 585-245-5588.

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Wireless Network Setup

The SUNY Geneseo wireless network is based on IEEE 802.11 technology, also called "WiFi." This standard allows us to provide networking to computers over radio frequencies in the unlicensed 2.4 GHz and 5.2 GHz ranges. Our wireless network is comprised of "access points" manufactured by Cisco.

Be sure to select the SUNY Geneseo network with your computer or other wireless devices. Wireless printers and personal wireless routers will not work on our network.

Detailed information about Geneseo WiFi can be found at http://www.geneseo.edu/cit/wireless

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Purchasing a Laptop

Computer Requirements for Students

SUNY Geneseo requires all students to bring a Windows or Macintosh laptop computer to Geneseo. This document lists minimum and recommended Windows and Macintosh laptop configurations, provides information about additional considerations, and contains other helpful links

Connecting a Computer to the Network

Preparing your Personal Computer for the Geneseo Network

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Preparing your Personal Computer for the Geneseo Network
Preparing your Personal Computer for the Geneseo Network
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Wireless at Geneseo

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Wireless at Geneseo
Wireless at Geneseo
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In Your Room - Connecting via Ethernet

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In Your Room - Connecting via Ethernet

  1. Plug your computer into the ethernet jack provided in your room using an ethernet cable. If you do not have the necessary cable, you can purchase one in the campus store. Boot up your computer.
  2. Enter your Geneseo account username and password to provide 802.1x network authentication.
  3. If your Windows computer does not prompt you for Network Authentication, open a web browser (IE, Firefox, or Safari) to begin the process to enable 802.1x
    1. Detailed directions for enabling 802.1x can be found at Residential Network (ResNet) - Enable 802.1x on Supported Devices

In Your Room - Connecting via Ethernet
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Configuring Other Devices

Mobile Devices at Geneseo

Learn about Geneseo's Mobile Website and configuring your mobile device to our wireless network, Geneseo email, and Google Calendar.
Mobile Devices at Geneseo

Gaming Consoles in the Residence Halls

This FAQ answers questions you might have about connection your gaming system on campus.
Gaming Consoles, Rokus and Apple TVs, TVs and Network Appliances in ResNet

iOS Devices

Configuration files are available to iPhone, iPad, and iPod Touch owners. iOS Resources (iPhone, iPod Touch, and iPad)

Additional Services for Students

software.geneseo.edu

All Geneseo students can download Microsoft Office (Word, Excel, PowerPoint, and Access) and other academic software for free. Software can also be run in our virtual lab without needing to install anything.

Printing @ Geneseo

Students have access to printing in every most academic buildingbuildings, Milne Library (at Sturges Hall), and MacVittie College Union, and their residence hall.

my.geneseo.edu

myGeneseo is your campus connection to email, student balances, KnightWeb, campus news and events, and more.

nyalert.geneseo.edu

Sign up for NY-ALERT via KnightWeb to receive Geneseo related emergency notifications through email, phone, and text messaging.

myCourses

canvas.geneseo.edu

This online interactive learning center provides students with access to some course materials, communication tools and more.

CIT Self Help

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CIT Self Help
CIT Self Help
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Student Access Computer Labs

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Computer Lab Locations and Policy
Computer Lab Locations and Policy
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Using the Geneseo Virtual Computer Lab

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Using the Geneseo Virtual Computer Lab
Using the Geneseo Virtual Computer Lab
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Google Apps @ Geneseo

Google Apps for Education is available to all Geneseo students, faculty, and staff. Google Apps online services provide productivity and collaboration tools accessible from any Internet connection.Google Apps at Geneseo

Geneseo Mobile App

The Geneseo Mobile app provides access to resources like class schedules, registration, billing, meal plan balances, notifications, online directory, events, news, campus map, and more. It can also help you find other apps recommended for Geneseo students. Search for “Geneseo Mobile” on the Google Play Store or Apple's app store and add it today.

LinkedIn Learning Training Library

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LinkedIn Learning Training Library
LinkedIn Learning Training Library
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Additional CIT Resources

CIT Policies

A list of CIT Policies and Procedures

CIT Webpage

The main CIT Webpage. 

CIT on Twitter

CIT's Twitter feed.  Stay on top of system outages, phishing warnings, and other happenings here.

CIT on Facebook

Become CIT's friend on Facebook to stay up on all things CIT.


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Owner (area)Support Services
Reviewed byJack Truckenmiller
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