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Geneseo accounts that have not enrolled in MFA will have their password expire every 180 days. Once you reach the password expiration, the next time you login to a Geneseo service you may receive an error message indicating that your password has expired and you must change it in order to proceed, however some services will simply fail when you attempt to login.
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- Try following the steps in Reset / Recover a Forgotten Password
- Call the CIT HelpDesk at (585) 245-5588 if you are still unable to sign into your account.
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