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Frequently Asked Questions

How can I get help with

If you have general usage questions, stop by the CIT HelpDesk in Milne Library. For advanced assistance using features, submit a service desk request at 

Can I use on my mobile device? courses can be accessed 24/7 on any desktop computer, laptop,  or mobile device (iOS and Android). Download the mobile apps

Can I track student/employee progress?

CIT can work with you to create and manage a group that includes your students or employees. Please submit a service desk request at

I am a Geneseo retiree, can I use

No. Our license to only includes Geneseo faculty, staff and students. If you are a New York State resident, New York Public Library card holders can access courses through the New York Public Library login page


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Owner (area)Support Services
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Review Date

15 May