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Students and faculty should register the Google Drive service in Canvas to ensure their Geneseo account is associated with Canvas assignments and documents. 

Steps

1. Login into Canvas (use Google Chrome browser)
2. Click on Account in the left blue menu
3. Click on Settings
4. Click on Google Drive to register the LTI. Use your Geneseo credentials

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Troubleshooting 

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1. Clear your browser’s cache and cookies. You can learn more about the steps required, unique to your browser and device, through this helpful article.

2. Disable “block third-party cookies” (a Chrome account preference).

   1. Launch Chrome. At the top right, click More (the three vertical dots) >  Settings

   2. At the bottom, click Advanced

   3. Under “Privacy and security,” click Site settings

   4. Click Cookies

   5. Disable Block third-party cookies

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3. Re-register Google Drive in  Canvas

1. Log into Canvas and click Account  →  Settings

2. If Google Drive appears as a Registered Service , hover over the item and click the X and select OK to unregister the service. 

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3. If Google Drive LTI IAD-Prod is listed as an Approved Integration , click the Trash icon and click OK to delete the integration. 

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4. Return to the Canvas course and click Google Drive  →  Authorize 

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4. Re-authorize Canvas integration via Google account

   1. Navigate to https://www.google.com. Click Sign In and enter your Geneseo credentials. Then click the profile icon and select Google Account
      
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   2. Click Security from the left-hand menu and scroll down until you see Third-party apps with account access; click Manage third-party access
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   3. Locate and click on Canvas, then select Remove Access
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   4. Locate and click on Google Drive LTI by Canvas , then select Remove Access
      
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   5. Return to the Canvas course and click Google Drive  →  Authorize  
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Related Self Help Guides

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