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1. Login into Canvas
2. Click on Account in the left blue menu
3. Click on Settings
4. Click on Google Drive to register the LTI. Use your Geneseo credentials

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Troubleshooting 

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1. Clear your browser’s cache and cookies. You can learn more about the steps required, unique to your browser and device, through this helpful article.

2. Disable “block third-party cookies” (a Chrome account preference).

   1. Launch Chrome. At the top right, click More (the three vertical dots) >  Settings

   2. At the bottom, click Advanced

   3. Under “Privacy and security,” click Site settings

   4. Click Cookies

   5. Disable Block third-party cookies

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3. Re-register Google Drive in  Canvas

1. Log into Canvas and click Account  →  Settings

2. If Google Drive appears as a Registered Service , hover over the item and click the X and select OK to unregister the service. 

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3. If Google Drive LTI IAD-Prod is listed as an Approved Integration , click the Trash icon and click OK to delete the integration. 

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4. Return to the Canvas course and click Google Drive  →  Authorize 

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4. Re-authorize Canvas integration via Google account

   1. Navigate to https://www.google.com. Click Sign In and enter your Geneseo credentials. Then click the profile icon and select Google Account
      
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   2. Click Security from the left-hand menu and scroll down until you see Third-party apps with account access; click Manage third-party access
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   3. Locate and click on Canvas, then select Remove Access
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   4. Locate and click on Google Drive LTI by Canvas , then select Remove Access
      
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   5. Return to the Canvas course and click Google Drive  →  Authorize  
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Related Self Help Guides

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