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Students and faculty should register the Google Drive service in Canvas to ensure their Geneseo account is associated with Canvas assignments and documents.
Steps
- Login into Canvas (use Google Chrome browser)
- Click on Account in the left blue menu
- Click on Settings
- Click on Google Drive to register the LTI. Use your Geneseo credentials
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Troubleshooting
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- Clear your browser’s cache and cookies. You can learn more about the steps required, unique to your browser and device, through this helpful article.
Disable “block third-party cookies” (a Chrome account preference).
Launch Chrome. At the top right, click More (the three vertical dots) > Settings
At the bottom, click Advanced
Under “Privacy and security,” click Site settings
Click Cookies
Disable Block third-party cookies
- Re-register Google Drive in Canvas
Log into Canvas and click Account → Settings
If Google Drive appears as a Registered Service , hover over the item and click the X and select OK to unregister the service.
If Google Drive LTI IAD-Prod is listed as an Approved Integration , click the Trash icon and click OK to delete the integration.
Return to the Canvas course and click Google Drive → Authorize
Re-authorize Canvas integration via Google account
- Navigate to https://www.google.com. Click Sign In and enter your Geneseo credentials. Then click the profile icon and select Google Account
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- Click Security from the left-hand menu and scroll down until you see Third-party apps with account access; click Manage third-party access
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- Locate and click on Canvas, then select Remove Access
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- Locate and click on Google Drive LTI by Canvas , then select Remove Access
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- Return to the Canvas course and click Google Drive → Authorize
- Navigate to https://www.google.com. Click Sign In and enter your Geneseo credentials. Then click the profile icon and select Google Account
Related Self Help Guides
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