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  1. Login into Canvas
  2. Click on Account in the left blue menu
  3. Click on Settings
  4. Click on Google Drive to register the LTI. Use your Geneseo credentials


Other Services, Google DriveImage Modified


Note
titleCaution! If you are not logged into your Geneseo account, you will not be able to see course materials shared in Google.

Click on the people head in Chrome to ensure you're using the correct account Image Modified


Troubleshooting 

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  1. Clear your browser’s cache and cookies. You can learn more about the steps required, unique to your browser and device, through this helpful article.
  2. Disable “block third-party cookies” (a Chrome account preference).

    1. Launch Chrome. At the top right, click More (the three vertical dots) >  Settings

    2. At the bottom, click Advanced

    3. Under “Privacy and security,” click Site settings

    4. Click Cookies

    5. Disable Block third-party cookies

      1. Slider options under Cookies menu, with block third party cookies highlightedImage Modified

  3. Re-register Google Drive in  Canvas
    1. Log into Canvas and click Account  →  Settings

    2. If Google Drive appears as a Registered Service , hover over the item and click the X and select OK to unregister the service. 

      1. Web services menu showing Google Drive enabledImage Modified

    3. If Google Drive LTI IAD-Prod is listed as an Approved Integration , click the Trash icon and click OK to delete the integration. 

      1. Approved Integrations, showing Google Drive LTI IAT Prod enabled, trash can option higlightedImage Modified

    4. Return to the Canvas course and click Google Drive  →  Authorize 

      1. Google Drive menu option circled, green Authorize buttonImage Modified

  4. Re-authorize Canvas integration via Google account

    1. Navigate to https://www.google.com. Click Sign In and enter your Geneseo credentials. Then click the profile icon and select Google Account
      1. Gmail profile of Becky Patt as exampleImage Modified
    2. Click Security from the left-hand menu and scroll down until you see Third-party apps with account access; click Manage third-party access
      1. Google Account third-party apps accessImage Modified
    3. Locate and click on Canvas, then select Remove Access
      1. Third party apps with account access menuImage Modified
    4. Locate and click on Google Drive LTI by Canvas , then select Remove Access
      1. Google Drive LTI by Canvas with blue remove access buttonImage Modified
    5. Return to the Canvas course and click Google Drive  →  Authorize  
      1. Google Drive menu option circled, green Authorize buttonImage Modified

Canvas logoImage Modified


Related Self Help Guides

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