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In the instructions below, PBN refers to your Personal Billing Number as assigned by CIT. A PBN is required to make off-campus long distance or International calls and is only provided to faculty and staff. Please make sure to wait for the series of beeps after the phone number you are dialing is entered. Failure to wait for the beeps before entering your PBN may result in an incomplete call. To request a PBN, complete the form at http://www.geneseo.edu/cit/telService 

Note: In general, PBNs are being phased out for use with Cisco phones.

To Dial Campus Operator

  • Dial"0" or ext. 5000 for the automated operator. On-campus operators are available from 8:00am until 4:15pm, Monday - Friday.

To Call On-Campus (Faculty, Staff and Students)

  • Dial the last four digits of the telephone number
  • XXXX

To Call Off-Campus (Faculty, Staff and Students) - Local Calling Exchanges

  • Dial 9, plus the telephone number
  • 9+XXX-XXXX
  • The following is a list of Off-Campus numbers within the 585 area code for which there is no charge:
    • 202, 208, 210, 214, 220, 222, 224, 225, 226, 227, 230, 231, 232, 233, 234, 235, 238, 239, 240, 241, 242, 243, 244, 245, 246, 247, 251, 252, 253, 254, 255, 256, 258, 259, 260, 261, 262, 263, 266, 269, 270, 271, 272, 273, 274, 275, 276, 277, 278, 279, 281, 284, 285, 286, 287, 288, 290, 291, 292, 294, 295, 298, 301, 303, 305, 306, 313, 314, 315, 317, 319, 320, 321, 323, 324, 325, 327, 328, 329, 330, 333, 334, 336, 338, 339, 340, 341, 342, 346, 350, 351, 353, 354, 355, 358, 359, 360, 362, 368, 369, 370, 371, 382, 397, 399, 400, 402, 406, 410, 413, 414, 415, 420, 423, 424, 426, 427, 428, 429, 435, 436, 438, 439, 441, 442, 443, 444, 445, 447, 451, 452, 453, 454, 455, 456, 458, 461, 462, 463, 464, 465, 467, 469, 471, 472, 473, 474, 475, 477, 478, 481, 482, 484, 486, 487, 489, 490, 500, 503, 506, 507, 509, 512, 519, 520, 521, 525, 527, 528, 529, 530, 533, 538, 544, 546, 563, 568, 571, 572, 576, 581, 584, 588, 600, 613, 615, 621, 622, 625, 627, 633,  647, 654, 658, 663, 666, 672, 683, 690, 694, 697, 698, 703, 704, 705, 709, 713, 719, 720, 721, 722, 723, 724, 726, 727, 729, 730, 732, 733, 734, 737, 738, 739, 743, 746, 747, 748, 749, 750, 752, 753, 754, 755, 756, 758, 760, 764, 766, 770, 771, 773, 775, 777, 781, 783, 784, 785, 794, 797, 802, 820, 831, 851, 857, 865, 880, 883, 888, 889, 921, 922, 935, 936, 939, 943, 944, 953, 955, 957, 966, 967, 974, 975, 978, 986, 987, and 991.

To Call Long Distance Within the 585 Area Code (Faculty and Staff Only)

  • Dial 9, plus telephone number, plus PBN  
  • 9+XXX-XXXX+PBN
  • Rate is 4.9¢ per minute

To Call Long Distance Outside the 585 Area Code (Faculty and Staff Only)

  • Dial 9, plus 1, plus area code, plus telephone number, plus PBN   
  • 9+1+Area Code+XXX-XXXX+PBN
  • Rate is 4.9¢ per minute

To Call "800" Toll Free Numbers (Faculty, Staff and Students)

  • Dial 9, plus 1, plus 8XX number
  • 9+1+8XX-XXX-XXXX

To Use Long Distance Calling Cards (Faculty, Staff and Students)

  • Dial 9, plus 1, plus 800 number designated for specific carrier, plus calling card number
  • 9+1+8XX-XXX-XXXX+Calling Card Number

Local Off-Campus Operator (Faculty and Staff only)

  • Dial 9, plus 0, plus 0, plus PBN  (Note: A PBN is not required on CIsco phones)
  • 9+0+0+PBN

Off-Campus Directory Assistance (Faculty and Staff Only)

  • Dial 9, plus 1, plus Area Code, plus 555-1212, plus PBN  
  • 9+1+Area Code+555-1212+PBN   

 International Calls (Faculty and Staff Only)

  • Dial 9, plus 0, plus 1, plus 1, plus country code, plus city code, pluse telephone number, plus PBN  
  • 9+0+1+1+Country Code+City Code+XXX-XXXX+PBN