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Help page for students who are leaving Geneseo.



Your Geneseo email account will expire 4 weeks after you leave the College. You will receive an email notification from CIT before this actually occurs.

It is recommended that you create a new email account to use before this occurs. There are many free web-based email providers to choose from, and most Internet Service Providers offer email accounts to their customers. 

Any email that is still saved on your Geneseo email account will not automatically be forwarded. You will need to manually forward any messages you wish to keep to your new email address. If you have an email client (such as Outlook, Thunderbird, or Mac Mail) set up to get your mail through our IMAP server, you can drag the server folders to your local computer. Gmail has provided a great feature that allows users to import emails from another mailbox so that you can move important mails from your Geneseo account. This Self Help document provides Geneseo-specific Gmail instructions: Exporting and Saving Geneseo Gmail

Network/Google Drive Storage

Like email, any files that you have saved to our Files servers or Google Drive space will be deleted two months after you leave Geneseo. Please be sure to back up any of this data that you wish to keep before leaving campus. If you have worked on documents for a club or other campus organization make certain that the ownership of those files is transferred to that organization. Follow Google's instructions to transfer your email and drive files you own to a personal gmail account. You can also easily download an archive of your Google Data using Google Takeout. Please read Google's support document for full details about the Google Takeout service.


Your KnightWeb User ID and PIN will remain active after leaving Geneseo. You can access Knightweb to review your academic and financial records at any time. Graduates will gain access to KnightWeb Alumni. Knightweb Alumni will allow you to update personal information, find a classmate, submit classnotes as well as a host of other features.

Follow these steps to obtain your KnightWeb PIN:

  1. Login to KnightWeb using your campus username and password (just as you currently do).
  2. Go to "Personal Information" -> "Display Geneseo ID" to retrieve your G#.
  3. Go to "Personal Information" -> "Change Recovery Email" to set your Recovery Email. This will be used to reset your PIN. Follow the steps indicated on the pages.
Once you've set your recovery email (and confirmed it via the link sent to the Recovery Email address, you can reset you PIN:
  1. Logout of KnightWeb if you're still logged in.
  2. Go to
  3. Click "Login using G#/Pin" link
  4. Click "Forgot my G# or Pin"
  5. Click "Use Recover Email to Reset Pin". Follow the steps indicated to reset your pin.

Geneseo Licensed Software

Any software listed as Academic Software on is available only to current students. You must remove this software upon leaving the College. You can do this by going to Add or Remove Programs in the Control Panel on a Windows computer.


Geneseo updates NY-Alert subscriptions each fall. If you would like to unsubscribe before that time, visit KnightWeb's Personal Information Menu. Remember to unsubscribe your parents as well!

Commencement Announcements

Students graduating in the Fall may be concerned about how they will receive commencement announcements. Not to worry. If you follow the instructions given during your graduation application and update your Home Email address in Knightweb to be a personal (non-Geneseo) email address, that address will automatically be subscribed to commencement-l when your Geneseo account is deactivated. If you want commencement-l emails, you must update your Home Email address in Knightweb.

For instructions on updating your home email address:


Sue Chichester
CIO & Director, Computing & Information Technology

Effective Date: May 2007
Last Updated: December 2016