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Learn how to add, delete, and set your default multi-factor authentication (MFA) options.

Adding MFA methods

  1. Access your security info.
  2. To Add a method, click + Add method.
  3. Select the type of method you want to add.
  4. Follow the prompts for the selected method.
    1. Set up an authenticator app
    2. Set up text messaging
    3. Set up phone calls
    4. Set up security key

Remove an MFA Method

  1. Access your security info
  2. Find the method you want to remove in the list and click the delete option

Change your default MFA method

  1. Access your security info
  2. Click Change

  3. Select the method you would like to use from the drop down menu

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More Help

For questions, contact the CIT HelpDesk by calling (585) 245-5588, or visiting our online service desk.