Geneseo Cloud Printing

Looking to add a Cloud Print Queue like PublicToshibas or DepartmentToshibas? Follow our Mobility Print Self Help article for easy access!

Before you Start

  1. Physically locate the printer you want to print to.
  2. Close all open applications.
  3. There is a label on all Geneseo network printers that gives you the name that you'll need to install that printer.
  4. Note the name of the printer.

Steps

Personally-owned Computers


When you are prompted for a username and password, enter: "Geneseo\username" (without the quotes) and your Geneseo email password. Check the box labeled Remember my password and click OK.

  1. Make sure you are connected to the Eduroam Wireless Network (if using a laptop) or the Geneseo Network (if using a desktop).
  2. Right-click the Windows Start button in the lower left-hand corner of your screen.
  3. Click on Run.
  4. Click in the Open: field.
  5. In the Search/Run box, type \\printers.w2k.geneseo.edu Click OK.
  6. At the Windows Security prompt, type: Geneseo\username or your full email address in the username field (username is the text before the "@geneseo.edu" in your email address).
  7. Enter your Geneseo email password in the password field.
  8. Check the Remember my credentials box.
  9. In the \\printers.w2k.geneseo.edu window, find the printer that you wish to install.
  10. Right-click that printer and choose Connect.
  11. When prompted, select Install Driver. An installation box will appear and load the appropriate driver.

Windows OS 2004, 20H2, and 21H1 Known Issue

If you are unable to add or connect to a printer from a Windows 10 personal computer (OS version 2004, 20H2, 21H1, and possibly Windows 11) and are receiving a credentials error, please setup Mobility Print for Windows 10 or use Web Print. This is due to an issue with Windows automatically passing your local login credentials instead of your Geneseo credentials even after successfully connecting and authorizing to \\printers and has yet to be resolved by Microsoft.

Students!

Looking for information about your printer balance? Login to PaperCut with your Geneseo Username and Password

Geneseo-owned Computers (Provided by CIT)

  1. Right-click the Windows Start button in the lower left-hand corner of your screen.
  2. Click on Run
  3. Click in the Open: field.
  4. Type \\printers and press the Enter key on your keyboard (or click on the OK button).
  5. Locate the name of your printer in the window that comes up and double-click the icon.
  6. Once the installation is complete a dialog box will open with the name of the printer at the top. The printer is now installed the dialog box can be closed.

Additional Tips

To make sure the printer installed correctly, 

  1. Right-click the Windows Start button in the lower left-hand corner of your screen.
  2. Click on Search, type in: Control Panel. Click on Control Panel when it comes up and then click on View devices and printers.
  3. The printer will show up in this window if it was installed correctly.

To set a printer as your default

  1. Go to Control Panel
  2. Click on Devices and Printers
  3. Locate the printer that you want to be the default.
  4. Right click this printer and choose Set as default printer.

To Delete/uninstall a printer

  1. Right-click the Windows Start button in the lower left-hand corner of your screen.
  2. Click on Search, type in: Control Panel. Click on Control Panel when it comes up and then click on Devices and Printers.
  3. Right-click on the printer that you want to uninstall, then click Remove device.

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Still Need Help?

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